Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and follow the link to our online store. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment.If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling The shipping and the handling is made with the utmost care. The shipping rate is just standard shipping indication, if the product you order exceed the normaal weight, we will contact you to discuss it.
Delivery Schedule We deliver your order right away. We will normally send your order to you in business days . International orders are generally received in under days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All our prices are including Tax charges.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us on [email protected], alternatively, you can call on (+32) 2 732 56 88 or fax us on (+32) 2 732 44 14 or write to us at GENTAUR, Legerlaan 68/B4, Avenue de l’Armée – B-1040 Brussels (Belgium).
Returns Policy Insert your returns policy here. To understand your obligations as a merchant in the UK consult “The Consumer Protection (Distance Selling) Regulations 2000″ which can be found at https://www.hmso.gov.uk/si/si2000/20002334.htm